Ongo is building the platform for reprogramming human behavior. We use code, content, and science to make the healthy choice the easy choice. We've built a range of beautiful, interactive mobile products that help health experts improve the reach and depth of the interactions they have with their communities.
With Ongo, an expert in the health and wellness space can build and grow their own digital subscription business - with their very own branded mobile app. The apps have top-notch functionality comparable with market leaders like Nike Training Club and Calm, but require no design or coding (power to the people!). We work with leading experts across categories of exercise, nutrition, sleep, mindfulness, relationships, addiction, and more.
We're backed by passionate investors who have built multiple billion dollar companies, and we're working with some of the leading experts in the world to empower people to reach their full potential. We're all excited about the opportunity to make a real and measurable impact on health!
You will be joining as our first customer success hire. This is an opportunity to be part of the founding team and help us set the foundation for smart and caring service.
Own: You will be singularly responsible for:
Assist: You will be involved, or collaborating with other team members on:
Within 1 month, you'll...
Within 3 months, you'll...
Within 6 months, you'll...
Within 12 months, you'll...
You live a life of cheerful service, you care about your customers, and you were born to solve problems with a smile. You love helping people and seeing the impact on the whole business. And these experiences help, too:
If you're chosen to join our team, you'll have the opportunity to build an exciting new customer success team from an early stage in a well-supported company. You will be driving high level decisions across our customer success pipelines, with a fair amount of hands-on opportunities to support products that actually help people lead healthier, happier lives.
You bet there are! You'll get competitive salary and equity. We're a health company, so we care about that stuff - you'll also get great medical and dental coverage. And we emphasize strong work/life balance - we'd be hypocrites not to!
And there are plenty of opportunities for you to grow through conferences, training, and more. Plus you get to work with some great people 😃